SATISFIED OR REFUNDED
If a product does not suit you (size problem, color or shape), you can return it within 15 days after sending in its original packaging. We promise to reimburse you or to exchange it.
Items must be returned in perfect condition with copy of original invoice to our shop:
L’APPARTEMENT by Nana Ki
Rua Sao Bento, 85, RDC
1200-816 Lisbon – Portugal -
DELIVERY 48H-96H
During the week, all orders placed before noon (and paid by credit card or Paypal) are sent the same day or the next business day. The carrier undertakes to deliver then home in 24-48 hours in Portugal, and in 48h-96h in Europe or International.
SHIPPING OFFERED FROM € 300 SPENT
EXCHANGES
Purchased items are exchangeable into a different size. Exchanges are only processed upon receipt of returned merchandise and are based on stock availability. Exchanges transport remain at the cost of the customer.
RETURNS
Your refund will be credited to the the same form of payment from where the purchase was made in the 15 days following the receipt of your return.
SALE
Our regular online return and exchanges policy as described above applies during sale periods.
COMPLETELY SECURE PAYMENT
The BYMARIE.COM site guarantees you a perfect payment security through settlement PayPal or via Cyberplus Payment system / P system: secure payment of Internet reference Banque Millenium with 3D SECURE system
All phases of payment to be made between the buyer and Paypal / Cyberplus is fully encrypted and protected.
No person has access either by computer or print to the information of the credit card of the customer.